Black Open Toe Mesh Summer New Fashion Stiletto High Heel Sandals

At our store, we are committed to delivering your order quickly and safely across Australia and New Zealand.

Shipping Destinations

We currently ship to:

• Australia
• New Zealand

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Options & Delivery Time

Standard Shipping

• Delivery Time: 7–14 business days
• Shipping Fee: AUD $5.99

VIP Express Shipping

• Faster priority processing and shipping
• Shipping Fee: AUD $9.99

Free Shipping

We offer FREE standard shipping on all orders over AUD $69.

The free shipping discount will be automatically applied at checkout.

Order Tracking

Tracking information will be sent to your email once your order is dispatched.

Please allow a few days for tracking updates to appear.

Delays

Delivery times are estimates and may occasionally be affected by customs, weather conditions, holidays, or courier delays.

We appreciate your patience and understanding.

30-Day Return Policy

Your satisfaction is important to us. If you are not completely happy with your purchase, you may return eligible items within 30 days of delivery.

Return Conditions

• Items must be unused, unwashed, unworn, and in their original condition with all tags attached.

• Returns must be initiated within 30 days from the delivery date.

• Final sale items, intimate goods, and perishable products are non‑returnable (check the product page for details).

How to Return

1. Contact us at brianhalla22@outlook.com with your order number and the item(s) you wish to return.

2. We will provide you with a return address and instructions.

3. Pack the items securely and ship them back (return shipping costs are the responsibility of the customer, unless the item is defective or incorrect).

Refunds
Once we receive and inspect your return, we will process a refund to your original payment method within 5–7 business days. You will receive a confirmation email.
Original shipping charges are non‑refundable unless the return is due to an error on our part.

Damaged or Incorrect Items
If you receive a defective or wrong item, please contact us immediately with photos – we will arrange a free replacement or full refund.

Contact
For return requests or any questions, email brianhalla22@outlook.com.